🚀 How to nail product positioning?

3 tactics, 2 traps and 1 tool to nail product positioning

Hello founders!

Welcome to ‘Tactical Tips’ by Jerel and Shuo at DECODE, where we cover one new idea to help you build and grow your startup – every week in <5 minutes!

Today, we’ll be answering the question: “How to nail product positioning?

And here’s advice inspired by Emily Kramer, founder of MKT1 Newsletter and Dear Marketers Podcast, who led and built marketing teams from ground up at Asana and Carta previously.

If you want to craft positioning that clearly communicates your product’s value, today’s newsletter is for you.

🔥 Inside this issue:

✅ 3 tactics to nail product positioning
✅ 2 traps to avoid 
✅ 1 tool to leverage 

👇Let’s dive in.

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3 tactics to nail product positioning

💡 Research your audience, market and product

  • Create a prioritized list of audience segments, and a clearly defined primary audience to focus your positioning on (don’t be afraid to get narrow)

    • Understand firmographics for each target company and demographics for each contact

    • Map your entire TAM (total addressable market)

  • Map competitors (a 2x2 competitive matrix can work)

    • Analyze competitors, complementary products and the ecosystem

  • Produce a clear definition of the primary problem your product solves today

    • Align internally (product, GTM, customer success and support) on:

      • Problem(s) you are solving for your audience

      • Jobs to be done or use cases

      • Personas that your product can serve

      • How your product is different from alternatives

      • Product roadmap and features

  • Research is an ongoing process; refine continuously as you grow

🔎 Identify product type and determine comparator

  • Choose from 4 main product types: 10x better, new way, vertical solution or buy vs. build

    • Match product type based on your audience, market and product

    • Don’t try to beat incumbents on everything; focus on an audience or use case you can outperform 

    • If stuck between types, choose “vertical solution” over “new way” or “10x better” and “buy vs. build” over “new way” as they lead to more effective positioning

    • If no type fits, two issues may exist: lack of product and/or GTM differentiation, or audience is too broad

  • Anchor to the right comparator: what is the alternative to your product? Is it building internally, stitching together tools, buying from an incumbent, or using a horizontal generic solution?

✍️ Write clear positioning that shapes product story

  • Make it abundantly clear how you’re different from the (appropriate) alternative

  • Answer these questions:

    • Who is the product for?

      • Be specific and stack rank potential ICP; Go too broad and end up saying nothing to no one

      • Use language they will use to describe themselves (e.g. replace jargons like “distributed knowledge workers” with “fully remote employees”)

    • What exactly is the product?

      • Your audience does not know your product; use plain English and keep it clear, not clever 

      • E.g. instead of “AI-powered revenue design,” say “AI code editor” or “manage your business mail online”

    • Why is it better?

      • Pick the reason your product is better than what the majority of ICP(s) will compare it to (the comparator matched with the product type):

        • If the alternative is building internally: “Save months building X yourself.”

        • If the alternative is a mix of internal tools and expensive service providers: “Save $X in annual legal fees.”

        • Don’t say: “Unlike competitors, we offer XYZ and ABC.”

2 traps to avoid

🚨 Mistaking product positioning with brand story and messaging

  • Product positioning should be done for each individual product and is a subset of overall brand story 

  • It can be done before figuring out the overall brand story or vice versa

  • Messaging = adapting positioning to each audience, funnel stage, and channel

🚨 Overly focusing on competitors when positioning “new way” product type

  • Most early customers are using nothing, not a competitor; messaging should make your audience aware of the new way

  • Position against using “nothing” or the “old way”,  not against other emerging products

  • Early competitors in the same emerging category typically help you grow, not hurt you; they can help define and establish a new way of solving an existing problem

1 tool to leverage

📖 Best practice on product positioning

  • “Positioning” exercises that are 10 pages or 30 slides long are generally not helpful

  • Focus on getting clarity around who products are for, what the products are, and how they are different 

  • Use tools like Ignition and Apollo.io to help with research on total addressable market and competitor landscape

Bonus: 1 trend to spark startup ideas

📈   Manufacturing operations are bleeding billions to preventable downtime

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