🚀 How to start outbound sales from scratch?

3 tactics, 2 traps and 1 tool to start outbound sales

Hello founders!

Welcome back to ‘Tactical Tips’ by Jerel and Shuo at DECODE, the largest founder community co-hosted across Berkeley and Stanford. Every week, we cover one of our founders’ top questions on how to build, sell and operate 10x better.

Today, building off our previous issues on starting B2B demand generation, we’ll be answering the question, “How to start outbound sales from scratch?” and covering insights around building target lists, deliverability and infrastructure, as well as intent-based triggers.

So, here is advice inspired by Semir Jahic, CEO and Co-Founder at Salesmotion and Venture Partner at Endeit Capital.

And ... we’ve curated a YouTube playlist featuring our best founders, operators and investors. 

🔥 Inside this issue:

✅ 3 tactics to start outbound sales
✅ 2 traps to avoid 
✅ 1 tool to leverage 

👇Let’s dive in.

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3 tactics to start outbound sales

🎯 Focus on fit

  • Focus on finding a target account list before writing any copy; balance between relevance and scale of prospects matters more than clever copy

  • Identify your 5-10 happiest customers and find lookalike companies that share similar traits (e.g. industry, company size, tech stack, buying trigger, core pain points) using tools like Ocean.io, Google, or ChatGPT

  • Avoid the urge to spray-and-pray outreach; build a focused list of a few hundred highly relevant prospects, and personalize messaging

📨 Invest in deliverability and infrastructure to experiment

  • Validate emails using tools like FullEnrich to reduce bounces and protect domain health

  • Warm up your domains and mailboxes with providers like Smartlead, Salesforge or Lemlist

  • Test your emails scientifically, in small batches, with defined personas and hypotheses

    • Keep email volumes low (10 emails per inbox per day) while testing to avoid deliverability issues 

  • Use spintax (text variations like [Hi|Hello|Hey]) to ensure emails don’t look identical and reduce likelihood of getting flagged as spam

  • A 1-3% positive reply rate signals emails are landing and your infrastructure is working

⚡ Blend outbound with intent-based triggers

  • Build pipeline by layering outbound with these real-time triggers:

    • LinkedIn profile views

    • Post engagement

    • Job changes and promotions

    • New funding announcements

    • Hiring spikes in relevant roles

    • Company news and product launches

  • Treat every trigger as an opportunity to start a conversation (e.g. manually review LinkedIn profile visitors. If a visitor matches the ICP, add to a tailored follow-up sequence within 24-48 hours. Reference the context and keep it natural.)

  • Deep research may not always be feasible, but the outreach should clearly reflect personalized context (e.g. real-time triggers, a challenge they are likely facing, etc)

2 traps to avoid

🚨 Outsourcing outbound too early

  • Early outbound is where founders figure out message-market-fit; it’s not just writing emails, it’s learning what makes the market tick

  • Handing it off too soon kills the learning loop that sharpens positioning, objections, and ICP clarity

  • Hand off to a jack-of-all-trades GTM hire or RevOps lead only after messaging consistently converts and a repeatable motion exists

🚨 “Pitch-slapping” on first interaction

  • Avoid “pitch-slapping” with immediate demos and hard sells 

  • Replace with thoughtful engagement:

    • Comment with substance before sending a DM

    • Reference something specific to the prospect’s role or company

    • Share relevant content before asking for time

1 tool to leverage

📖 Best practice on doing LinkedIn outbound

  • Alumni outreach still works; a LinkedIn search filtered by persona and university can lead to hundreds of high-intent alumni with a 20%+ reply rate

  • Leverage tools like Dripify to automate Linkedin outreach for lead generation and sales outreach

Bonus: 1 trend to spark startup ideas

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How to build

How to sell

  • Metrics to assess sales pipeline (Read | Listen)

  • Qualities to choose in design partners (Read | Listen)

  • Questions to define ideal customer profile (Read | Listen)

How to operate:

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