🚀 How do I do founder-led sales?

3 tactics, 2 traps and 1 tool to get started with founder led sales

Hello founders!

Welcome to ‘Tactical Tips’ by Jerel and Shuo at DECODE, where we cover one new idea to help you build and grow your startup – every week in <5 minutes!

We’re back with this fresh new format to better support you—founders! Beyond community events, our board members and network of executives will now also tackle your most pressing questions.

Today, we’ll be answering the question, “How do I do founder-led sales?”

If you’re aiming to sell to companies for bigger contracts, less churn, and more credibility, then today’s newsletter is for you.

🔥 Inside this issue:

✅ 3 tactics for effective outreach 
✅ 2 traps to avoid 
✅ 1 tool to leverage 

👇Let’s dive in.

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3 tactics for effective outreach

🦈 Don’t be afraid to go after the big fish

  • Many founders start small, fearing they’ll waste an intro to a key player before their pitch is polished. But, you need feedback from your biggest potential customers to build effectively.

  • As long as it’s not framed as a direct sales call, you won’t burn your chance. In fact, you’ll start building important relationships early on.

  • Save direct sales for when you have live partnerships and customers.

🧠 The “expert interview” hack 

  • People love sharing their expertise—use that to your advantage.

  • Frame your conversation as an expert interview to understand their perspectives—ask how experts view their industry.

  • Keep it high-level—focus on their insights about the market.

  • Always ask, “Who else in your org would be interested in chatting?”

  • Set up a follow-up in a few months when you have more progress to show.

📩 Cold emails that don’t get ignored 

  • Find common ground—alumni ties, past companies, or shared investors.

  • Target people who’ve engaged with key pages (like your pricing page).

  • Use founder-to-founder empathy: “Are you thinking about this the same way?” and "I struggled with this problem—if you are too, check out [solution]."

  • Conferences = gold. Reach out to attendees before the event.

  • Keep your CTA simple and specific—make it easy for them to say yes.

2 traps to avoid

🚨Focusing too much on your product

  • Starting with how great your product is can turn people off right away.

  • Lead with genuine curiosity about the problem you’re solving—ask how others are thinking about it.

🚨Getting sugarcoated feedback from warm intros

  • Over-relying on warm intros often leads to polite but unhelpful feedback.

  • Go for the unfiltered truth—ask the tough questions and get honest feedback.

1 tool to leverage

✉️ Best practice for outreach emails

  • Subject line should be under 40 characters 

  • Message should be personalized and under 100 words.

  • Leverage tools like CapGo to speed up research for personalizing emails.

Dive deeper

Watch Bill Allison (DECODE board member and CTO at UC Berkeley), Jeremy Werner (SVP at Micron), and Jin Wang (AVP at AT&T) uncover the secrets of selling to enterprise at our DECODE Conference: doing your homework and understanding your customer.

Other resources to help you move forward

  • Want to receive startup feedback from execs at Microsoft, Google, Meta, Reddit, etc? Apply here to participate in Founders Pop-up Board Advisory (Free)

  • Need guidance on structuring your equity-based compensation plan? Schedule here for a consultation (Free).

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Stay tuned for more startup wisdom in next week’s edition!